Geomiq Privacy Policy Effective Date: 2 July 2025

This Privacy Policy describes how Geomiq Ltd ("Geomiq", "we", "us" or "our") collects, uses, shares, and protects personal data when you use our website (www.geomiq.com), platform, and services. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

1. Who We Are

Geomiq Ltd is a company registered in England and Wales under company number 10321594. Our registered office is at 45 Vyner Street, London, E2 9DQ. For data protection purposes, we act as the "data controller" of your personal data.

2. What Data We Collect

We collect personal data that you provide to us directly, data collected automatically when you use our services, and data we receive from third-party sources. This may include:

• Name, job title, company name
• Contact details (email, phone number, address)
• Account registration details
• Uploaded parts, drawings, CAD files, models
• Quoting and order data
• Payment and billing information
• IP address, browser type, device, and usage data
• Feedback, surveys, and communication logs

3. How We Use Your Data

We use your data to:

• Provide and manage access to our platform and services
• Fulfil contracts and process orders
• Communicate with you about your account, orders, or service updates
• Conduct internal research and development
• Improve and personalise our services
• Provide customer support
• Comply with legal obligations

Use of Data for AI and Product Development
We may use data, including files and interactions submitted to our platform, to develop, train, and improve our software products and services. This may include:

• Training AI models to enhance quoting, quality control, and procurement workflows
• Using both proprietary and third-party AI tools to analyse patterns and optimise service delivery
• Ensuring accuracy and continuous improvement of platform features

Personal data is handled securely and in line with data protection requirements. Where possible, we use pseudonymised or aggregated data for these purposes.

4. Legal Basis for Processing

We rely on the following legal bases:

• Contractual necessity (e.g. to process your orders)
• Legitimate interests (e.g. service improvement, fraud prevention)
• Consent (e.g. for direct marketing)
• Legal obligation (e.g. to comply with tax laws)

5. Sharing Your Data

We may share your data with:

• Service providers (e.g. hosting, CRM, analytics, logistics)
• Payment processors
• Advertising and marketing platforms
• Affiliated companies within our group
• Regulatory bodies when required by law

All third parties are required to process your data securely and only for the purposes we specify.

6. International Data Transfers

Your data may be transferred outside the UK and European Economic Area. Where this happens, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.

7. Data Retention

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Data may be stored longer in backup or archival systems.

8. Your Rights

You have the right to:

• Access your personal data
• Correct or update inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Request data portability
• Withdraw consent (where applicable)

To exercise these rights, contact us at: [email protected]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Cookies

We use cookies and similar technologies to enhance your browsing experience and analyse traffic. You can manage your cookie preferences through your browser settings or via our cookie banner. For more information, see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be notified via email or our platform. Please review this policy regularly. The latest version will always be available on our website with the "Effective Date" shown at the top.

11. Contact Us

For any questions or concerns about this Privacy Policy or your data, please contact:

Geomiq Ltd
[email protected]
45 Vyner Street, London, E2 9DQ

© 2025 Geomiq Ltd. All rights reserved.