GOT QUESTIONS? WE’VE GOT ANSWERS

Have a read through our FAQs below, and feel free to contact our team at any time via live chat or by email at support@geomiq.com

GETTING STARTED

  • WHO CAN SIGN UP?

  • HOW DO I SIGN UP?

  • WHAT FEES DO YOU CHARGE?

  • WHAT IS AN RFQ?

  • HOW DO I GET A QUOTE?

  • HOW LONG DOES IT TAKE TO PROCESS MY QUOTE?

  • HOW DO I CHANGE MY PASSWORD?

GENERAL

  • WHAT FILE TYPES DO YOU ACCEPT ?

  • I'M HAVING TROUBLE UPLOADING MY CAD FILE?

  • CAN YOU CONVERT MY FILES?

MANUFACTURING SERVICES

  • WHAT SERVICES DO YOU OFFER?

  • DO YOU OFFER ASSEMBLIES?

  • WHAT MATERIALS DO YOU HAVE?

  • I CANNOT FIND THE MATERIAL I NEED.

  • CAN YOU PROVIDE A DATA-SHEET FOR MATERIALS?

  • WHAT IS YOUR MINIMUM ORDER QUANTITY?

  • CAN YOU DESIGN A PART FOR ME?

  • ARE YOUR SUPPLIERS ISO ACCREDITED?

PAYMENT AND ORDERS

  • HOW DO I PAY ?

  • CAN I GET A QUOTE RATHER THAN A PRO-FORMA?

  • HOW DO I GENERATE A PRO-FORMA?

  • HOW LONG DOES IT TAKE TO PROCESS MY PURCHASE ORDER (PO)?

  • CAN I SET UP A CREDIT ACCOUNT ?

  • CAN I TRACK MY DELIVERY?

  • DO YOU SHIP INTERNATIONALLY?

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faster and stronger innovation

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